Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 22 Mar 2020 07:41:56 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="ltr">
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<div>From: Syed Abid Shujju Hussain &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, March 22, 2020 11:39:03 AM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Product information
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<div>Further to the following mail kindly find here with attached screenshot which is self explanatory.. </div>
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<div id="x_divRplyFwdMsg" dir="ltr"><font><b>From:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, March 22, 2020 10:19 AM<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> Product information
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 543512</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Shivani Rani : </div>
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<div>Hi Syed,</div>
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<div>Thank you for getting in touch with us.</div>
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<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div>We would request you to please share the link of the item and screenshot of the issue so that we can assist you better.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/543512