Subject: New Reply Received - Order # 8372772321
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 20 Mar 2020 17:59:07 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Order # 8372772321  Ticket comment <div dir="ltr">Dear 

<span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Support Team,</span><div><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><br></span></div>
<div><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Thanks for your email</span></div>
<div><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><br></span></div>
<div>
<font><span style="font-size:14px">Is there any solution to deliver my order to my home address? instate of </span></font><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>canceling my order ?</span>
</div>
<div><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><br></span></div>
<div><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><br></span></div>
<div><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Thanks &amp; Regards</span></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Mar 20, 2020 at 9:05 AM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr">
<div dir="ltr">Hi Waleed,</div>
<div><br></div>
<div>Thank you for getting in touch with us.</div>
<div><br style="box-sizing:border-box"></div>
<div>With reference to order number #8372772321</div>
<div><br style="box-sizing:border-box"></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
<div><br style="box-sizing:border-box"></div>
<div>We would like to inform you that your order status is Ready for pick up at store and as you aware of that due to COVID- 19 the stores are closed so pick of the order will not be possible at this time.</div>
<div><br style="box-sizing:border-box"></div>
<div>So, we will cancel this order and process the refund for the same as soon as possible.</div>
<div><br style="box-sizing:border-box"></div>
<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
<div><br style="box-sizing:inherit;font-weight:inherit"></div>
<div>Your friends,</div>
<div>The Support Team</div>
<div><br style="box-sizing:border-box"></div>
<div>
<br><br><br>
</div>
</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/543399