Subject: Ticket Assigned - Conversation with findsiku
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 20 Mar 2020 16:31:15 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with findsiku findsiku                    Looking for puzzle mat           08:09 PM, 20th Mar                     findsiku                    please provide size and price           08:09 PM, 20th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           08:09 PM, 20th Mar                     findsiku                    Hi Shivani           08:09 PM, 20th Mar                     findsiku                    looking forward puzzle mat           08:09 PM, 20th Mar                     findsiku                    price and size please?           08:09 PM, 20th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           08:10 PM, 20th Mar                     findsiku                    Ok           08:10 PM, 20th Mar                   Shivani                    Thank you for holding up            08:11 PM, 20th Mar                   Shivani                    We are sorry to inform you that we can not find the item on our website which you are looking for.           08:11 PM, 20th Mar                     findsiku                    What about baby Play fence?           08:11 PM, 20th Mar                   Shivani                    May I request you to please stay on-hold while I check.           08:15 PM, 20th Mar                     findsiku                    Sure           08:15 PM, 20th Mar                     findsiku                    These are what I saw online for the puzzle mat           08:17 PM, 20th Mar                   Shivani                    We are sorry we do not have these items on our website.           08:18 PM, 20th Mar                     findsiku                    Did you see the image I sent for the mat?           08:18 PM, 20th Mar                   Shivani                    Yes, we see that the item #Alphabet play MAt           08:20 PM, 20th Mar                     findsiku                    Ok, do you have the size and price?           08:20 PM, 20th Mar                   Shivani                    We request you to please click on the view more option at the search page.           08:20 PM, 20th Mar                     findsiku                    it does not display total size and thickness           08:21 PM, 20th Mar                     findsiku                    it is only number of puzzles and price           08:21 PM, 20th Mar                     findsiku                    I want to know total size and price,  can you help?           08:21 PM, 20th Mar                   Shivani                    Kindly share the link of the item which you have checked.           08:21 PM, 20th Mar                     findsiku                    https://www.centrepointstores.com/kw/en/Baby-and-Moms/Toys/Baby-and-Preschool/BABYSHOP-Juniors-26-Pieces-Alphabet-Puzzle-Mat/p/160814448?branchify_url=https%3A%2F%2Fcentrepoint.app.link%2FbNbkEGftG4%3F%25243p%3Da_google_adwords%26%2524always_deeplink%3Dfalse%26gclid%3DEAIaIQobChMI9NG489Cl6AIVC9TeCh13fQh6EAQYAiABEgJQYvD_BwE%26lpurl%3D%7Blpurl%7D%26~ad_set_id%3D%7Badgroupid%7D%26~campaign_id%3D%7Bcampaignid%7D%26~channel%3D%7Bnetwork%7D%26~keyword%3D%7Bkeyword%7D%26~placement%3D%7Bplacement%7D&gclid=EAIaIQobChMI9NG489Cl6AIVC9TeCh13fQh6EAQYAiABEgJQYvD_BwE           08:22 PM, 20th Mar                   Shivani                    We're sorry we do not have the information regarding the total size and thickness of th eitem.           08:25 PM, 20th Mar                     findsiku                    An I return if I don’t like the size?           08:25 PM, 20th Mar                   Shivani                    We would forward your issue to our concern team and will update you the size of the item.           08:27 PM, 20th Mar                   Shivani                    Please share your registered email address so that we can update you accordingly on your email.           08:27 PM, 20th Mar                     findsiku                    [email-masked]           08:28 PM, 20th Mar                     findsiku                    99571864           08:28 PM, 20th Mar                     findsiku                    when shall I expect a response           08:28 PM, 20th Mar                     findsiku                    a bit urgent given kids are staying home these days           08:28 PM, 20th Mar                   Shivani                    Thank you for the details.           08:29 PM, 20th Mar                   Shivani                    We will update you soon once we will get update from our team.           08:29 PM, 20th Mar                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           08:31 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/548647