Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 20 Mar 2020 12:35:36 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           04:25 PM, 20th Mar                   Bot                   Hi again!           04:25 PM, 20th Mar                     User                    I don’t want to pay delivery charge           04:25 PM, 20th Mar                     User                    U don’t have free delivery           04:26 PM, 20th Mar                     User                    ?           04:27 PM, 20th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           04:28 PM, 20th Mar                     User                    Hello Shivani           04:29 PM, 20th Mar                     User                    U don’t have free delivery options           04:29 PM, 20th Mar                   Shivani                    Delivery is free on orders of KWD 9 and above. If your total order value is less than KWD 9, you will be charged KWD 2 for delivery.

There will also be an additional service charge of KWD 1 on all Cash on Delivery orders.

Your delivery charges will be displayed during the checkout process.           04:31 PM, 20th Mar                     User                    Ok thanks           04:31 PM, 20th Mar                   Shivani                    You're most welcome.           04:32 PM, 20th Mar                   Shivani                    Is there anything else I can help you with?            04:32 PM, 20th Mar                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           04:35 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/547888