Subject: Ticket Assigned - Conversation with sawsan mohamed
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 20 Mar 2020 12:11:58 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sawsan mohamed sawsan mohamed                    Hello           04:04 PM, 20th Mar                   Bot                   Hi again!           04:04 PM, 20th Mar                     sawsan mohamed                    Ive asked for mattress information           04:04 PM, 20th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           04:04 PM, 20th Mar                     sawsan mohamed                    And ive asked the agent to be seny on my email           04:04 PM, 20th Mar                     sawsan mohamed                    and nothing was sent           04:05 PM, 20th Mar                     sawsan mohamed                    U there?           04:05 PM, 20th Mar                   Shivani                    Kindly share the link of the item for which you are looking for the mattress.           04:05 PM, 20th Mar                     sawsan mohamed                    it was a baby bed with changing table           04:06 PM, 20th Mar                     sawsan mohamed                    dream on something           04:06 PM, 20th Mar                     sawsan mohamed                    if i close the chat it will disconnect           04:06 PM, 20th Mar                   Shivani                    Please share your registered email address so that we can check.           04:06 PM, 20th Mar                     sawsan mohamed                    and u wont send me anything           04:06 PM, 20th Mar                     sawsan mohamed                    [email-masked]           04:06 PM, 20th Mar                     sawsan mohamed                    the product name was dream on something           04:07 PM, 20th Mar                     sawsan mohamed                    i need to know the suitable mattress for it and its dimensions           04:08 PM, 20th Mar                   Shivani                    Thank you for the email.           04:08 PM, 20th Mar                     sawsan mohamed                    and if u can send me the link to purchase it           04:08 PM, 20th Mar                     sawsan mohamed                    or the bed comes with the mattress?           04:08 PM, 20th Mar                   Shivani                    We have checked and we have already forwarded your size requests to our concern team.           04:08 PM, 20th Mar                     sawsan mohamed                    ok should i wait for an email?           04:09 PM, 20th Mar                   Shivani                    Once we will receive any update from them, we will share with you.           04:09 PM, 20th Mar                     sawsan mohamed                    can u check if the bed comes with mattress or not?           04:09 PM, 20th Mar                   Shivani                    Yes, we request you to please wait for the email.           04:09 PM, 20th Mar                     sawsan mohamed                    ok thanks           04:09 PM, 20th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           04:09 PM, 20th Mar                     sawsan mohamed                    ok           04:09 PM, 20th Mar                   Shivani                    Thank you for holding up            04:10 PM, 20th Mar                     sawsan mohamed                    U r welcome           04:10 PM, 20th Mar                   Shivani                    No, this item does not come with the mattress.           04:11 PM, 20th Mar                   Shivani                    https://www.babyshopstores.com/ae/en/Baby-%26-Moms/Nursery/Furniture/Cribs-%26-Beds/Baby-Cribs/BABYSHOP-Dream-On-Me-Chloe-3-in-1-Convertible-Crib-with-Changer/p/162164736           04:11 PM, 20th Mar                     sawsan mohamed                    ok i will wait for the email           04:11 PM, 20th Mar                     sawsan mohamed                    thanks bye           04:11 PM, 20th Mar                   Shivani                    We will update you soon.           04:11 PM, 20th Mar                   Shivani                    You're most welcome.           04:11 PM, 20th Mar                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           04:11 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/547806