Subject: New Reply Received - My click and collect order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 20 Mar 2020 11:22:47 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  My click and collect order  Ticket comment <div dir="auto">Hello,<div dir="auto"><br></div>
<div dir="auto">Can you not deliver it to the house address. As things I had ordered were needed to me.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 20 Mar 2020, 09:19 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Sumaira,</div>
<div><br></div>
<div>Thank you for getting in touch with us.</div>
<div><br style="box-sizing:border-box"></div>
<div>With reference to order numbers #6469508564 &amp; #6469529185</div>
<div><br style="box-sizing:border-box"></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
<div><br style="box-sizing:border-box"></div>
<div>We would like to inform you that your order status is Ready for pick up at store and as you aware of that due to COVID- 19 the stores are closed so pick of the order will not be possible at this time.</div>
<div><br style="box-sizing:border-box"></div>
<div>So, we will cancel this order and process the refund for the same as soon as possible.</div>
<div><br style="box-sizing:border-box"></div>
<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
<div><br style="box-sizing:inherit;font-weight:inherit"></div>
<div>Your friends,</div>
<div>The Support Team</div>
<div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/543460