Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 20 Mar 2020 10:55:31 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User Tapping Magnifier                    Do you have stock available           02:44 PM, 20th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           02:44 PM, 20th Mar                     Tapping Magnifier                    can you see my previous chat?           02:44 PM, 20th Mar                   Shivani                    Yes.           02:46 PM, 20th Mar                   Shivani                    Please allow me a moment to check.           02:46 PM, 20th Mar                     Tapping Magnifier                    If I choose home delivery will it be assembled?           02:47 PM, 20th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           02:47 PM, 20th Mar                     Tapping Magnifier                    And may can know the delivery time?           02:47 PM, 20th Mar                     Tapping Magnifier                    I will           02:48 PM, 20th Mar                   Shivani                    Thank you for holding up            02:51 PM, 20th Mar                     Tapping Magnifier                    Yes           02:52 PM, 20th Mar                   Shivani                    Yes, this item will be assembled by our team.           02:52 PM, 20th Mar                   Shivani                    Also, you can use the delivery date for this item.           02:52 PM, 20th Mar                   Shivani                    However, our normal delivery time frame is 2 - 3 working days.           02:53 PM, 20th Mar                     Tapping Magnifier                    Do I need to add special instruction for  assemble?           02:53 PM, 20th Mar                   Shivani                    No, our team will come to your place to assembled it for you.           02:53 PM, 20th Mar                   Shivani                             02:54 PM, 20th Mar                     Tapping Magnifier                    I understand. Thank you so much           02:54 PM, 20th Mar                   Shivani                    You're most welcome.           02:54 PM, 20th Mar                   Shivani                    Is there anything else I can help you with?            02:54 PM, 20th Mar                     Tapping Magnifier                    No. Thank you. Have a good day           02:55 PM, 20th Mar                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           02:55 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/547484