Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 20 Mar 2020 09:02:48 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi. What is the minimum order to be eligible for free delivery. The click and collect option doesnt seem to be working as well. Considering we cannot go out plz offer free shipping           12:57 PM, 20th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           12:58 PM, 20th Mar                   Shivani                    Due to recent directives from the government, stores & malls are temporarily closed. This is the reason you are unable to find a C&C store currently on our website.           12:58 PM, 20th Mar                     User                    Are you'll delivering           12:59 PM, 20th Mar                   Shivani                    Delivery is free on orders of AED 99 and above. If your total order value is less than AED 99, you will be cha
 rged AED 10 for delivery.

There will also be an additional service charge of AED 10 on all Cash on Delivery orders.           12:59 PM, 20th Mar                   Shivani                    Yes, only home delivery is possible at this time.           01:00 PM, 20th Mar                     User                    Alright.shivani. thank you           01:00 PM, 20th Mar                   Shivani                    You're most welcome.           01:02 PM, 20th Mar                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           01:02 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/547192