Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 20 Mar 2020 08:54:54 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           12:51 PM, 20th Mar                     User                    Click and collect option is not highlighting for me           12:51 PM, 20th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           12:52 PM, 20th Mar                   Shivani                    Due to recent directives from the government, stores & malls are temporarily closed. This is the reason you are unable to find a C&C store currently on our website.           12:52 PM, 20th Mar                     User                    OK thanks           12:52 PM, 20th Mar                   Shivani                    You're most welcome.           12:53 PM, 20th Mar                     User                    Shivanii!!!           12:53 PM, 20th Mar                     User                
     Can i ask where r u from           12:53 PM, 20th Mar                     User                    Very familer name so asking           12:54 PM, 20th Mar                   Shivani                    I apologize we are not authorized to share personal information on chat.           12:54 PM, 20th Mar                     User                    Ok thanks           12:54 PM, 20th Mar                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           12:54 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/547180