Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 19 Mar 2020 14:37:12 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    how tall is the Juniors Stand Up Basketball Set           06:15 PM, 19th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           06:19 PM, 19th Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           06:20 PM, 19th Mar                     User                    yes           06:23 PM, 19th Mar                     User                    hello           06:23 PM, 19th Mar                     User                    how tall is the Juniors Stand Up Basketball Set           06:24 PM, 19th Mar                     User                    how tall is the Juniors Stand Up Basketball Set           06:24 PM, 19th Mar                     User                    are you there           06:24 PM, 19th Ma
 r                   Shivani                    Kindly share the link of the item so that we can check.           06:24 PM, 19th Mar                     User                    https://www.centrepointstores.com/sa/en/Baby-and-Moms/Toys/Outdoor-Play/BABYSHOP-Juniors-Stand-Up-Basketball-Set/p/160841627?branchify_url=https%3A%2F%2Fcentrepoint.app.link%2F1FKTsLimNY%3F%25243p%3Da_google_adwords%26%2524always_deeplink%3Dfalse%26gclid%3DEAIaIQobChMIvJvCxdym6AIVBbTtCh0DNQgCEAQYASABEgKu8fD_BwE%26lpurl%3D%7Blpurl%7D%26~ad_set_id%3D%7Badgroupid%7D%26~campaign_id%3D%7Bcampaignid%7D%26~channel%3D%7Bnetwork%7D%26~keyword%3D%7Bkeyword%7D%26~placement%3D%7Bplacement%7D&gclid=EAIaIQobChMIvJvCxdym6AIVBbTtCh0DNQgCEAQYASABEgKu8fD_BwE           06:25 PM, 19th Mar                   Shivani                    Thank you for the etail.           06:26 PM, 19th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           06:26 PM, 19th M
 ar                     User                    ok           06:26 PM, 19th Mar                   Shivani                    We are sorry to inform you that we do not have information regarding the item.           06:28 PM, 19th Mar                     User                    hmm why not?           06:30 PM, 19th Mar                     User                    isn't this customer service           06:30 PM, 19th Mar                     User                    why can't you tell an item's description           06:30 PM, 19th Mar                   Shivani                    We would forward your issue to our concern team and will share it with you.           06:31 PM, 19th Mar                   Shivani                    Please share your registered email address so that we can update you accordingly on your email.           06:31 PM, 19th Mar                     User                    i contacted you guys before and you said this           06:32 PM, 19th Mar                     User 
                    she said she is gonna answer ASAP and its been a week           06:32 PM, 19th Mar                   Shivani                    We will update you soon.           06:33 PM, 19th Mar                   Shivani                    Please allow some time to fixed your issue.           06:33 PM, 19th Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           06:36 PM, 19th Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:36 PM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/544994