Subject: Ticket Assigned - Conversation with sakshi.suri.mba
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 19 Mar 2020 14:18:56 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sakshi.suri.mba Sakshi Suri                    Hi I have placed a request for return of item a week back..           06:10 PM, 19th Mar                     Sakshi Suri                    spoke to your agent as well couple of days ago. But still no one has picked up the items           06:10 PM, 19th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           06:10 PM, 19th Mar                     Sakshi Suri                    can I please get an update on this?           06:11 PM, 19th Mar                   Shivani                    We request you to please share your order number so that we can assist you better.           06:11 PM, 19th Mar                     Sakshi Suri                    9772461786           06:11 PM, 19th Mar                   Shivani                    Thank you for the detail.           06:12 PM, 19th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           06:12 PM, 19th Mar                     Sakshi Suri                    sure           06:12 PM, 19th Mar                   Shivani                    Thank you for holding up            06:14 PM, 19th Mar                   Shivani                    We can see that you have created return on 11 March, 2020.           06:15 PM, 19th Mar                   Shivani                    But still item not collected.           06:15 PM, 19th Mar                     Sakshi Suri                    Yes           06:15 PM, 19th Mar                   Shivani                    We will forward your issue to our courier team and we will update you soon via email.           06:16 PM, 19th Mar                   Shivani                    Please share your registered email address so that we can update you accordingly on your email.           06:16 PM, 19th Mar                     Sakshi Suri                    [email-masked]           06:17 PM, 19th Mar                   Shivani                    Thank you for the email.           06:18 PM, 19th Mar                   Shivani                    We will update you soon.           06:18 PM, 19th Mar                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           06:18 PM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/544927