Subject: Ticket Assigned - Conversation with Glossy Calculator
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 19 Mar 2020 12:49:22 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Glossy Calculator Glossy Calculator                    Hi I have just received a message to say that the courier was unable to deliver when they haven’t even tried!!!           04:29 PM, 19th Mar                     Glossy Calculator                    Hi I have just received a message to say that the courier was unable to deliver when they haven’t even tried!!!           04:31 PM, 19th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           04:35 PM, 19th Mar                   Shivani                    We request you to please share your order number so that we can assist you better.           04:35 PM, 19th Mar                     Glossy Calculator                    9773119133           04:35 PM, 19th Mar                   Shivani                    Thank you           04:37 PM, 19th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           04:37 PM, 19th Mar                     Glossy Calculator                    Okay           04:37 PM, 19th Mar                   Shivani                    Thank you for holding up            04:39 PM, 19th Mar                   Shivani                    We would like to inform you that our courier team will contact you again to arrange the delivery.           04:40 PM, 19th Mar                     Glossy Calculator                    You have been saying this all day and nobody has contacted me. The courier hasn’t even attempted to deliver and saying that they have missed me. I want this parcel delivered today!           04:41 PM, 19th Mar                   Shivani                    We will forward your issue on priority.           04:43 PM, 19th Mar                   Shivani                    Please allow us some time to fixed your issue.           04:43 PM, 19th Mar                     Glossy Calculator                    I really hope it is delivered today, this is the first time using baby shop and the experience has been awful           04:44 PM, 19th Mar                   Shivani                    We sincerely apologise for the inconvenience caused to you.           04:48 PM, 19th Mar                   Shivani                    We will update you soon.           04:49 PM, 19th Mar                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           04:49 PM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/544560