Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 19 Mar 2020 12:37:11 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           04:15 PM, 19th Mar                   Bot                   Hi again!           04:15 PM, 19th Mar                     User                    hello           04:15 PM, 19th Mar                   Bot                   أهلا مرة أخرى!           04:15 PM, 19th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           04:15 PM, 19th Mar                     User                    i made an order 4 days ago           04:15 PM, 19th Mar                     User                    and I tried to contact you to know when the you ganna deliver the shipment           04:16 PM, 19th Mar                     User                    but no one answer           04:16 PM, 19th Mar                     User                    can you please tell me where is my shipment now           04:17 PM, 19th Mar                     User                    This is the details for my order           04:18 PM, 19th Mar                     User                    and i oready paid All amount           04:19 PM, 19th Mar                     User                    waiting fir your answer           04:19 PM, 19th Mar                   Shivani                    We would like to inform you that we have already informed you to share your bahrain contact number.           04:19 PM, 19th Mar                   Shivani                    Please ignore the above meassge.           04:20 PM, 19th Mar                     User                    Oh yeah i am from dubai not bahrain           04:20 PM, 19th Mar                   Shivani                    We request you to please share your order number so that we can assist you better.           04:20 PM, 19th Mar                     User                    just now i sent you the detail by above capture           04:21 PM, 19th Mar                     User                    i will send the order number again           04:21 PM, 19th Mar                     User                    9773041379           04:22 PM, 19th Mar                   Shivani                    Thank you           04:23 PM, 19th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           04:23 PM, 19th Mar                     User                    Okay           04:23 PM, 19th Mar                     User                    witting for you ...           04:24 PM, 19th Mar                   Shivani                    Thank you for holding up            04:27 PM, 19th Mar                     User                    Pleasure           04:27 PM, 19th Mar                     User                    So what about my order           04:27 PM, 19th Mar                     User                    ?           04:27 PM, 19th Mar                   Shivani                    We would like to inform you that our courier team tried contacted you on +971556655010           04:28 PM, 19th Mar                   Shivani                    But did not get any response from you.           04:28 PM, 19th Mar                     User                    No this is not my number           04:28 PM, 19th Mar                     User                    0566550100           04:28 PM, 19th Mar                     User                    This is my correct number           04:29 PM, 19th Mar                   Shivani                    Thank you           04:29 PM, 19th Mar                   Shivani                    We will forward you number to our courier team.           04:29 PM, 19th Mar                   Shivani                    Please share your registered email address so that we can update you accordingly on your email.           04:29 PM, 19th Mar                     User                    but i made the order before this order and I received my order Direct by next day           04:30 PM, 19th Mar                     User                    I checking out as a guest           04:32 PM, 19th Mar                     User                    can you please give them the correct number           04:32 PM, 19th Mar                     User                    When i can receive my order           04:33 PM, 19th Mar                     User                    ??           04:33 PM, 19th Mar                   Shivani                    We will forward you contact number to our team and will update you via email.           04:35 PM, 19th Mar                   Shivani                    Please share your registered email address so that we can update you accordingly on your email.           04:35 PM, 19th Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           04:36 PM, 19th Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:37 PM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/544516