Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 19 Mar 2020 12:11:51 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    As I know click and collect is temporally disabled           03:53 PM, 19th Mar                     User                    but Y the charges of shipping 18 SR           03:53 PM, 19th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           04:06 PM, 19th Mar                   Shivani                    Due to recent directives from the government, stores & malls are temporarily closed. This is the reason you are unable to find a C&C store currently on our website.           04:07 PM, 19th Mar                   Shivani                    Delivery is free on orders of SAR 200 and above. If your total order value is less than SAR 200, you will be charged SAR 18 for delivery.

There will be an additional service charge of SAR 18 on all Cash on Delivery orders.

Your delivery charges will be displayed during the checkout process.           04:08 PM, 19th Mar                   Shivani                    Is there anything else I can help you with?            04:08 PM, 19th Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           04:11 PM, 19th Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:11 PM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/544430