Subject: Ticket Assigned - Conversation with Chilling Wayfarer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 19 Mar 2020 11:58:16 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chilling Wayfarer Chilling Wayfarer                    hello           03:43 PM, 19th Mar                   Bot                   أهلا مرة أخرى!           03:43 PM, 19th Mar                     Chilling Wayfarer                    for my order # 9773154339           03:43 PM, 19th Mar                     Chilling Wayfarer                    i have requested for return for the mustela products           03:44 PM, 19th Mar                     Chilling Wayfarer                    i also want to return the pigeon product           03:44 PM, 19th Mar                     Chilling Wayfarer                    requesting your assistance in creating a return request for the pigeon liquid soap           03:46 PM, 19th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           03:47 PM, 19th Mar                     Chilling Wayfarer                    hi shivani           03:47 PM, 19th Mar                   Shivani                    We would like to inform you that the item which you want to return comes under the category of non returnable item.           03:47 PM, 19th Mar                     Chilling Wayfarer                    ok           03:47 PM, 19th Mar                     Chilling Wayfarer                    so for the mustela products           03:48 PM, 19th Mar                     Chilling Wayfarer                    i will just give the courier the products           03:48 PM, 19th Mar                     Chilling Wayfarer                    and then how will the refund be?           03:49 PM, 19th Mar                     Chilling Wayfarer                    please advise           03:52 PM, 19th Mar                   Shivani                    We would like to inform you that you will get the refund for the two items which we have created the return request as they were delivered damaged.           03:53 PM, 19th Mar                   Shivani                    Once our courier team will contact you to arrange the delivery we request you to please hand over the both item to them.           03:53 PM, 19th Mar                   Shivani                    Is there anything else I can help you with?            03:54 PM, 19th Mar                     Chilling Wayfarer                    thank you           03:55 PM, 19th Mar                   Shivani                    You're most welcome.           03:57 PM, 19th Mar                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           03:57 PM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/544381