Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 19 Mar 2020 08:47:47 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           12:40 PM, 19th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           12:40 PM, 19th Mar                     User                    hi shivani           12:42 PM, 19th Mar                     User                    I am placing my order but I could not able to select the pickup location. By default it has been selected the delivery option which I don’t need it.           12:42 PM, 19th Mar                     User                    is there any technical issue on the site           12:42 PM, 19th Mar                   Shivani                    Due to recent directives from the government, stores & malls are temporarily closed. This is the reason you are unable to find a C&C store currently on our website.           12:42 PM, 19th Mar                     User                    but centerpoint still providing the C&C option           12:43 PM, 19th Mar                   Shivani                    We are sorry, we have already disabled the click and collect option right now.           12:44 PM, 19th Mar                   Shivani                    Is there anything else I can help you with?            12:47 PM, 19th Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:47 PM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/543631