Subject: Email was not delivered to [email-masked]
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 19 Mar 2020 06:48:14 +0000

Hi Shivani Rani,  
  The following message composed by you on ticket 542070 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,     Problem Statement: Late Shipping C&C  Order Date : Mar 15, 2020  Order ID: 9773001989  store code: Splash30133  Tracking id: 977300198910030001  Assistance Required: Need Urgent Shipping     Issue Description: Customer placed order on 15 March and till now she has not received the order. As per the hybris the order status is READY_TO_SHIPPED.     Customer is chasing us for her order so we request you to expedite the shipping date.     Kindly check and update.     Thank you for your help!     Regards,  Shivani