Subject: Ticket Assigned - Conversation with Signaling Helmet
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 18 Mar 2020 14:08:17 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Signaling Helmet Signaling Helmet                             05:54 PM, 18th Mar                     Signaling Helmet                    7673029900 my order number           05:55 PM, 18th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           05:59 PM, 18th Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           06:01 PM, 18th Mar                     Signaling Helmet                    Hello i recieved my order from aramex today and pay cash but one item is not my kid size           06:02 PM, 18th Mar                     Signaling Helmet                    How can i exchange it           06:02 PM, 18th Mar                     Signaling Helmet                    Note that i bought it online without any discount..           06:03 PM, 18th Mar                   Shivani                    You can return your purchases through the below two channels:

1. You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.
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2.You can now drop off your return to any (babyshop) store across the Bahrain.
 
Here’s what you need to do.
 
· Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (babyshop) store in the Bahrain.  ​
· Hand over your return: An authorised staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.
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· Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.           06:05 PM, 18th Mar                   Shivani                    Is there anything else I can help you with?            06:05 PM, 18th Mar                     Signaling Helmet                    Thank you so much           06:05 PM, 18th Mar                   Shivani                    You're most welcome.           06:06 PM, 18th Mar                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           06:07 PM, 18th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/541136