Subject: Amount deducted twice
From: Shivani Rani <[email-masked]>
Date: Wed, 18 Mar 2020 04:50:20 -0700 (MST)

Thank you for getting in touch with us. 

With reference to order no # 

We sincerely apologise for the inconvenience caused to you. 

We would like to inform you that we have only charged you only once. 

We would request you to please contact your bank and confirm the same. 

If you still believes that the amount has been deducted twice we request you to please share your bank statement from 8 March, 2020 to till 18 March, 2020 in PDF form and also share the transaction number. 

We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance. 

Your friends, 
The Support Team