Subject: Ticket Assigned - Conversation with Drumming Pen
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 18 Mar 2020 09:56:26 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Drumming Pen Drumming Pen                    Hi it's rehana I've not received a reply yet for the pram that I ordered           01:39 PM, 18th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           01:40 PM, 18th Mar                     Drumming Pen                    I ordered a pram and it's not come yet           01:41 PM, 18th Mar                     Drumming Pen                    IIt's been 2 weeks           01:42 PM, 18th Mar                   Shivani                    We are sorry for the delay.           01:44 PM, 18th Mar                   Shivani                    We have already forwarded you correct contact number to our concern team.           01:44 PM, 18th Mar                   Shivani                    Is this your contact number #07751467846           01:45 PM, 18th 
 Mar                     Drumming Pen                    Yes           01:48 PM, 18th Mar                   Shivani                    Thank you for the confirmation.           01:48 PM, 18th Mar                     Drumming Pen                    Are the offices closed because I'm trying to ring and it's saying they are closed           01:49 PM, 18th Mar                   Shivani                    We will get back to you on priority on the provided email address.           01:49 PM, 18th Mar                     Drumming Pen                    How long will it take           01:50 PM, 18th Mar                   Shivani                    We will try to update you on priority.           01:50 PM, 18th Mar                     Drumming Pen                    Are the offices closed           01:50 PM, 18th Mar                   Shivani                    We request you to please share the contact number on which you have tried to contact us.           01:51 PM, 18th Mar                
    Shivani                    Hi, I'm not getting a response from you. Are we still connected?           01:53 PM, 18th Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:56 PM, 18th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/539983