Subject: RE: Box Requirement - 9771860371, 9771409758
From: Jessie Caparas <[email-masked]>
To: Lifestyle Ecom <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Lifestyle Alghurair <[email-masked]>, Centrepoint Al Ghurair Centre <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Shivani Rani <[email-masked]>, Mohan Joshi <[email-masked]>
Date: Sat, 14 Mar 2020 15:49:00 +0000

Oh okay.

@Apoorv Joshi<mailto:[email-masked]>

Please disregard the first email I sent and follow this one.

@Lifestyle Ecom<mailto:[email-masked]> Sreedher – please advise us once Al Ghurair has the boxes.

From: Lifestyle Ecom <[email-masked]>
Sent: Saturday, March 14, 2020 6:49 PM
To: Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Lifestyle Alghurair <[email-masked]>; Centrepoint Al Ghurair Centre <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Shivani Rani <[email-masked]>; Mohan Joshi <[email-masked]>
Subject: RE: Box Requirement - 9771860371, 9771409758

Dear team,

Kindly ignore the below mail and inform to customer for boxes pickup from alghurair store.

Will arrange 02 boxes to alghurair store along with tonight delivery.

Once received , Please call the customer and handover to her.

Thanks & Regards

Sreedher.katta
E-Commerce Depart
Lifestyle UAE- Landmark Group
P.O. Box 32245 , Jabel Industrial Area 1 , UAE , Dubai
Mob :- +971 529859134

<http://www.lifestylegulf.com/>  <http://www.facebook.com/lifestylegulf>  <http://www.instagram.com/lifestylegulf>    <http://www.pinterest.com/lifestylegulf>  <http://www.twitter.com/lifestylegulf>  <https://www.youtube.com/lifestylegulf>

From: Lifestyle Ecom
Sent: Saturday, March 14, 2020 6:21 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Lifestyle Alghurair <[email-masked]<mailto:[email-masked]>>; Centrepoint Al Ghurair Centre <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Shivani Rani <[email-masked]<mailto:[email-masked]>>; Mohan Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Box Requirement - 9771860371, 9771409758

Hi Jessie ,
Noted. sorry we would not  able arrange the boxes  since this will get extra charges

Thanks & Regards

Sreedher.katta
E-Commerce Depart
Lifestyle UAE- Landmark Group
<http://www.lifestylegulf.com/>  <http://www.facebook.com/lifestylegulf>  <http://www.instagram.com/lifestylegulf>    <http://www.pinterest.com/lifestylegulf>  <http://www.twitter.com/lifestylegulf>  <https://www.youtube.com/lifestylegulf>

From: Jessie Caparas
Sent: Saturday, March 14, 2020 6:06 PM
To: Lifestyle Ecom <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Lifestyle Alghurair <[email-masked]<mailto:[email-masked]>>; Centrepoint Al Ghurair Centre <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Shivani Rani <[email-masked]<mailto:[email-masked]>>; Mohan Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Box Requirement - 9771860371, 9771409758
Importance: High

Hi Sreedher,

Order has been received – no issues here.

It’s about a box requirement.

Kindly check the below trail mail.

From: Lifestyle Ecom <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 14, 2020 5:38 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Lifestyle Alghurair <[email-masked]<mailto:[email-masked]>>; Centrepoint Al Ghurair Centre <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Shivani Rani <[email-masked]<mailto:[email-masked]>>; Mohan Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Box Requirement - 9771860371, 9771409758

Dear Jessie,

As per below details the customer was placed 02 orders from lifestyle has same we’ve delivered to store .
Order no 9771860371 Was delivered to store on 4th march.
Order no 9771409758 was deliverd to store on 29th feb .

@ Store team,
Can you please confirm the below orders whether you handover to customer or still in the store?  As this customer received only one order from store .

TRACKING_ID
INVOICE_NBR
PARTNER_CODE
CONTAINER_ID
PALLET_ID
ACTION_DATE
ACTION_TIME
USER_ID
TRANSACTION_TYPE
DELIVERY_TYPE
COLLECTION_STORE
202003032140333
9771860371
INTERNAL
LSSECOM13052
LSSECOM13175
4-Mar-20
5:42 AM
A111713
LOAD
RBC
21168
202002282123575
9771409758
INTERNAL
LSSECOM10669
LSSECOM11536
29-Feb-20
3:33 PM
A114473
LOAD
RBC
21168

Thanks & Regards

Sreedher.katta
E-Commerce Depart
Lifestyle UAE- Landmark Group
<http://www.lifestylegulf.com/>  <http://www.facebook.com/lifestylegulf>  <http://www.instagram.com/lifestylegulf>    <http://www.pinterest.com/lifestylegulf>  <http://www.twitter.com/lifestylegulf>  <https://www.youtube.com/lifestylegulf>

From: Jessie Caparas
Sent: Saturday, March 14, 2020 11:29 AM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Lifestyle Ecom <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Shivani Rani <[email-masked]<mailto:[email-masked]>>
Subject: RE: Box Requirement - 9771860371, 9771409758

Hi Apoorv,

Not sure if this is possible since we would need to pay extra for 2 additional boxes.

@Lifestyle Ecom<mailto:[email-masked]>

Is this possible? Please check the below?

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 14, 2020 3:21 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Shivani Rani <[email-masked]<mailto:[email-masked]>>
Subject: Box Requirement - 9771860371, 9771409758

External email sender, please take precaution.
Hi Team,

Kindly advise on the below case. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, March 13, 2020 8:35:46 PM
Subject: Need 2 boxes

Hi Team,

Ticket number: 508851
Order Date: Mar 3, 2020
Order ID:  9771860371 and 9771409758
Assistance Required: Need 2 boxes

Issue Description: Customer reported that she purchase 10 items but the items delivered in 1 box only and now she wants 2 big boxes to store the items.
​
She already visited the store to check the boxes but the store did not sell this item, so there is no box available.
​
We request you to please arrange the boxes for the customer as she is chasing us.
​
Thank you for your help!

Regards,
Shivani

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