Subject: Store late - C&C
From: Shivani Rani <[email-masked]>
Date: Wed, 11 Mar 2020 04:31:39 -0700 (MST)

Hi Team, 

Problem Statement: Late C&C 
Order Date: 
Order ID: 
Store code: 
Tracking Id: 

Assistance Required: Need Urgent pick up 

Issue Description: Customer placed an order on # and till now she has not received the order. As per the hybris the order status is READY_TO_SHIPPED. 
Kindly check and update if the order is physically avail at the store, kindly contact the customer on # and handover the order. 

Please assist in closing this case on priority. The order has already missed the delivery time frame. 

Thank you for your help! 
Regards, 
Shivani