Subject: Late collection /// RP0225000089
From: Shivani Rani <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 7 Mar 2020 06:25:03 -0700 (MST)

Hi Team, 

Ticket number: 494678 
Problem Statement: Late collection 
Order Date: Feb 23, 2020 
Order ID: 9771103869 
Tracking ID: RP0225000089 
Assistance Required: Need urgent collection 

Issue Description: The customer raised a return request on 25 Feb. But the item still not collected. 

We have already escalated this case to the courier team but did not get any response. 

Kindly check and advise. 

Thank you for your help! 

Regards, 
Shivani