Subject: order updation
From: Shivani Rani <[email-masked]>
Date: Mon, 17 Feb 2020 15:23:01 -0700 (MST)

Hi Team, 

With reference to order number: and ticket number: 

We have already updated in the updation sheet, but still the status is ready to be shipped. 

Kindly update the status as delivered so that customer can create return request. 

Thank you for your help! 

Regards, 
Shivani