Subject: Late shipping C&C
From: Shivani Rani <[email-masked]>
To: Urvika Chaudhary <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Fri, 3 Jan 2020 02:23:05 -0700 (MST)

Hi Team, 

Ticket number: 377758 
Problem Statement: Late Shipping 
Order Date : Dec 23, 2019 
Order ID: 6458007489 
Assistance Required: Need Urgent Shipping 

Issue Description: Customer placed order on 23 Dec and till now he has not received the order. As per the hybris the order status is SUBMITTED_TO_WAREHOUSE. 

We have already escalated this issue to warehouse on 31 Dec, 2019 but did not get any response from their end. 

Customer is chasing us for his order so we request you to expedite the shipping date. 

Kindly check and update. 

Regards, 
Shivani