Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Jan 2020 09:55:06 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">I was informed by the store that the remaining items of my order are already available there and arrived several days ago and they contacted you but still I did not receive an email or a message to collect them<div dir="auto">It has been 5 weeks now since the order has been made and many calls and emails were sent to you</div>
<div dir="auto">A rapid action is highly requested or cancelation of the order and return of the costs</div>
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<div dir="ltr" class="gmail_attr">Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; schrieb am Sa., 28. Dez. 2019, 10:07:<br>
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<div>Hi Rana,</div>
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<div>Thank you for your patience.</div>
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<div>Please accept our sincere apologies for the late response.</div>
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<div>We would like to inform you that we have already forwarded your issue and our team is working on it. Once we will get any update we will share with you.</div>
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<div>We are really sorry for the inconvenience caused to you.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/307970