From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Sun, 22 Dec 2019 05:53:03 -0700 (MST)

Hi Abdul, 

Thank you for your patience. 

We are really sorry for the inconvenience caused to you. 

We would like to inform you that due to some technical issue your order will not be processed. 

We will process the refund as soon as possible. Once the refund is processed the amount you paid online will be refunded back to your original payment method within 2 - 15 working days. 

Also, as a token of apology we offer you a voucher of worth SAR 77 which you can use on your next purchase on Shoemart. 

Please note: The voucher is only valid for 17th March 2020. 

We would really appreciate your patience and understanding here. Feel free to reach out to us if you need any further assistance. 

Your friends, 
The Support Team