Subject: Fwd: KNET refund /// 8366552604
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked]
Cc: [email-masked], Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, Shivani Rani <[email-masked]>
Date: Sat, 11 Jan 2020 10:53:29 -0700 (MST)

Hi Team, 

Kindly assist with the following concern. 

Regards 
Shakeeb 

From: "Shivani Rani" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Inayat Ali" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, 10 January, 2020 16:01:11 
Subject: KNET refund /// 8366552604 

Hi Team, 

Ticket number: 396246 
Problem Statement: Refund not processed 
Order Date : Jan 6, 2020 
Order ID: 8366552604 
Assistance Required: Need urgent refund 

Issue Description: Customer place an order which was on-validation cancelled and she paid through KNET. In payment transaction it is showing capture accepted. ​ 
​ 
Customer needs her refund on priority. 
​ 
Kindly check and update. 
​ 
Thank you for your help! 

Regards, 
Shivani