Subject: New Reply Received - Refund Late Pick Up Order # 2000571411
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 15 Dec 2020 15:18:28 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Refund Late Pick Up Order # 2000571411  Ticket comment <div dir="ltr">HI!!!<br><br><div>NO ONE CAME FOR PICK UP</div>
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<div>ITS BEEN A MONTH SINCE I REQUESTED A RETURN</div>
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<div>THIS IS SO UNPROFESSIONAL</div>
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<div>PUT MY CASH IN MY CAREDIT ON MAX WEBSITE IMMEDIATELY OR I'LL TAKE LEGAL ACTIONS AGAINST MAX</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 7 Dec 2020 at 10:43, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Abdelrahman,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience, however, please note we have contacted to the courier partner to arrange collection. They will call you on the phone number registered when arranging pickup with you: (201002771857).You have a new pickup req under ref : L05F6CB will be collected tomorrow<br><br>If the assembly is still not finished after allowing that time, please come back and let us know, we will be happy to assist you.</div>
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<div dir="ltr">We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!<br><br>Thank you for shopping with us and have a great day! Stay Safe!<br> <br>Your friends,<br>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1804992