Subject: New Reply Received - Re: Thank you for collecting your order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Dec 2020 19:25:30 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Thank you for collecting your order  Ticket comment <div>Dear mohammad,</div>
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<div>Please check the below email, I am resending it for your reference.</div>
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<div>Please make a returns request as I cannot do it from the app.</div>
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<div>I didn’t want to returns the item earlier and I was waiting for the reply to my email which I got today morning. So now when I am trying to returns I am not getting any option in the app for it.</div>
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<div>Thank you,</div>
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<div>Regards,</div>
<div>Irfan</div>
<div>0559318101</div>
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<br><div id="AppleMailSignature" dir="ltr">Sent from my iPhone</div>
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<br>Begin forwarded message:<br><br>
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<div>From: Irfan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><b>1Date:</b> December 2, 2020 at 11:51:42 AM GMT+4<br><b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><b>Subject:</b> <b>Re: [#1568527] - Re: Thank you for collecting your order</b><br><br>
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Dear Team,<div><br></div>
<div>Greetings...!!!</div>
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<div>Again the same issue of part item missing.</div>
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<div>I have places an order to 2 T-shirt - pyjama set and 1 T-shirt is missing.</div>
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<div>Below check below the photo of the items and order number.</div>
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<div>Waiting for your swift reply...</div>
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<div>Thankx and Regards,</div>
<div>Irfan Mohammad,</div>
<div>0559318101.</div>
<div> <img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE3NDkzOTgxOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4jOcHd-3Q0fNs1ILVZaKlEN9JrNAwLfwLJEEZqp4ghY" alt="image1.jpeg" id="47E7D2AB-ECFC-40AF-87F2-E38DBFA689D5"><br><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE3NDkzOTgyMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.K3evZX_00yleZIGk8-UcwYBkKIKK7j8oY6fHX6rya1k" alt="image2.jpeg" id="57300265-6027-4035-AF46-AA3C9E69F71B"><br><div dir="ltr">Sent from my iPhone</div>
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<br>On Nov 11, 2020, at 2:47 PM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><br>
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<div>Hi Irfan,<br><br>
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<div>Thank you for getting in touch with us.</div>
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<div>We sincerely apologize for the late response and the inconvenience caused.</div>
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<div>We have already refunded for the missing piece. You can keep the item, as a compensation for the inconvenience caused.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1568527