Subject: New Reply Received - Re: Order confirmed!
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 13 Dec 2020 15:12:52 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div>Hi</div>
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<div>Please refund my Shukran Gift card. </div>
<div>Or reprocess the same order with same price<br>Where i utilized my shukran card.</div>
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<div>Regards</div>
<div>Zubair<br>
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<div>On Friday, December 11, 2020, M ZK &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Could you please confirm me the date, when can i receive the refund of cancelled order, for which i had utilized shukran Gift Card worth AED 49.50/=<div><br></div>
<div>I shall be waiting</div>
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<div>Regards</div>
<div>Zubair<br><br>On Thursday, December 10, 2020, M ZK &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi,<div><br></div>
<div>Still i have not yet received the skukran card refund for cancellation of order &#128546;<br><br>On Friday, December 4, 2020, Splash &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr"><span style='font-size:14px;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0)'>Hi Zubair,</span></div>
<div style='font-size:14px;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span style="color:rgb(0,0,0)"><br></span></div>
<div dir="ltr" style='font-size:14px;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span style="color:rgb(0,0,0)">Thank you for shopping with us.</span></div>
<div dir="ltr" style='font-size:14px;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span style="color:rgb(0,0,0)"><br></span></div>
<div style='font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;word-break:break-word'><span style="color:rgb(0,0,0)">We would like to inform you that your product will take 2-3 business days to reach our warehouse. </span></div>
<div style='font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span style="color:rgb(0,0,0)"><br></span></div>
<div style='font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;word-break:break-word'><span style="color:rgb(0,0,0)">It will take <a href="https://www.google.com/maps/search/us+1-2?entry=gmail&amp;source=g" target="_blank" rel="noreferrer">us 1-2</a> business days from the time we receive your return to conduct a quality check and issue your refund.</span></div>
<div style='font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;word-break:break-word'><span style="color:rgb(0,0,0)"><br></span></div>
<div dir="ltr" style='font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;word-break:break-word'><span style="color:rgb(0,0,0)">Once the refund is processed the amount you paid online will be refunded back to your original payment method within 4 - 15 working days.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team.<br><br></span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1814240