Subject: Ticket Assigned - Conversation with hi
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 13 Dec 2020 02:01:26 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6235635183 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507404257            01:01 AM, 02st Nov                   Abhishek                   Hi, Thank you for contacting us. My name is Abhishek. How may I help you?           01:03 AM, 02st Nov                   Abhishek                   Hi, I'm not getting a response from you. Are we still connected?           01:05 AM, 02st Nov                     hi                    Hello           01:06 AM, 02st Nov                     hi                    Regarding with my order with order# 6235635183           01:06 AM, 02st Nov                     hi                    Why till now its not yet delivered?.           01:06 AM, 02st Nov                   Abhishek                   May I request you to please stay on-hold while I retrieve the information.           01:07 AM, 02st Nov                     hi                    And why does centrepoint keep on cancelling items from my order?.           01:07 AM, 02st Nov                   Abhishek                   Thank you for waiting.           01:08 AM, 02st Nov                   Abhishek                   We sincerely apologize for the delay in your order.           01:08 AM, 02st Nov                   Abhishek                   We have forwarded your issue to our concern team and we have asked them to deliver your order on priority.           01:09 AM, 02st Nov                   Abhishek                   Please be assured your order will be with you soon.           01:09 AM, 02st Nov                   Abhishek                   Is there anything else I can help you with?            01:09 AM, 02st Nov                   Abhishek                   Hi, I'm not getting a response from you. Are we still connected?           01:12 AM, 02st Nov                   Abhishek                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:12 AM, 02st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1640391