Subject: Fwd: authorization cancelled
From: Shivani Rani <[email-masked]>
To: MOHAMMED <[email-masked]>
Date: Thu, 10 Dec 2020 06:41:39 -0700 (MST)

From: "Shivani Rani" <[email-masked]> 
To: "MOHAMMED FAHIM" <[email-masked]> 
Sent: Wednesday, 9 December, 2020 18:57:47 
Subject: Fwd: authorization cancelled 

From: "Shivani Rani" <[email-masked]> 
To: "AKRAM LSM" <[email-masked]> 
Sent: Wednesday, 9 December, 2020 13:48:36 
Subject: authorization cancelled 

Thank you for reaching out to us and giving us the opportunity to serve you. 

We'd like to confirm you that during quality check we found out that the items were not in a good condition to be sold and they were the last of their stock hence we took them out and cancelled your order. 

Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank. 

Also, we have cancelled the authorization from our side and the amount will be reversed to your account within 5 - 7 working days.You can also contact your bank to confirm the same information. 

Do place a new order again with us so we will be able to confirm & deliver it you. 

Feel free to get in touch with us for further assistance. 

Your friends, 
The Support Team