Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 18 Nov 2020 01:13:31 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
Kind reminder.</div>
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<div>From: Kholoud Al Saif &lt;[email-masked]&gt;<br>
<strong>Sent:</strong> Monday, 16 November 2020, 5:09 am<br>
<strong>To:</strong> Max<br>
<strong>Subject:</strong> Re: [#1594479] - Returns<br>

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No one showed for pick up and no refund yet .. i need to retun these i contacted u long time ago.
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Please i need pick up for the retun.<br>
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<img id="7918e937-9f0d-464a-9fad-9bbf70bd62a2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE2NzIyNjg1MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.YbGFl0mQYVdv0o8slAvypsO6LkQ6KXW5v5OLoHIKB-A" alt="Image" style="max-width:100%">
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<font color="#000000" style="font-size:11pt"><b>From:</b> Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, November 5, 2020 8:27:12 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1594479] - Returns</font>
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<div dir="ltr">Hi Kholoud,<br>
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Thank you for confirming us.<br>
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With reference to order no #9605648189<br>
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We would like to inform you that we have process the refund on 24 Oct, 2020 for the item #Textured Lace Up Sports Shoes and the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.
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<div dir="ltr">Also, please confirm have you return this item or it is still with you.</div>
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With reference to order no #9608479791<br>
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We would request you to please share the name of the item which you want to return along with the item id or image so we can create return request o your behalf.<br>
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We look forward to hearing from you.<br>
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Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1594479