Subject: New Reply Received - Broken item( perfume) order No. 6227101139
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 17 Nov 2020 05:19:35 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Broken item( perfume) order No. 6227101139  Ticket comment <div>I still have not gotten any refumd after 15 days and weeks of calling,e-mailing. What the latest on the issue pls?<br><br>
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<div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Sat, Nov 7, 2020 at 5:14 AM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv0497070752"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div>Hi Mohammed,</div>
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<div>Thank you for your patience.</div>
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<div>We’re really sorry if we’ve taken longer than usual to get back to you.</div>
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<br style=""><div>We can see that your item have been collected by the courier team and reached to warehouse on 5 Nov, 2020 and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.</div>
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<div>Once the refund is processed the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.<br style=""><br style="">Feel free to reach out to us if you need any further assistance.<br style=""><br style="">Your friends,<br style="">The Support Team<br style=""><br style=""><br style=""><br style="">
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1537190