Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Nov 2020 08:00:42 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Where can I get my refund?</div>
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<div>On Mon, Nov 9, 2020, 9:27 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Rubelyn,</div>
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<div> Thank you for contacting us.</div>
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<div>We would like to inform you that at this time we do not have an option to offer exchanges, only return and refund can be done.</div>
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<br style="box-sizing:border-box"><div>We would like to inform you that your product reached our warehouse on 4 Nov, 2020 and it will take us 2 - 5 business days from the time we receive your return to conduct a quality check and issue your refund. </div>
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<div>Once the refund is processed the amount you paid online will be refunded to your my credit wallet in 24 hours.</div>
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<div>Also, your Shukran card has linked with your account and you have 25 pending points. Also, all your Shukran points will be added to your account after 14 days of the delivery.</div>
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<br style="box-sizing:border-box">Feel free to reach out to us if you need any further assistance.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Your friends,<br style="box-sizing:border-box">The Support Team<br style="box-sizing:border-box"><br style="box-sizing:border-box"><br style="box-sizing:border-box"><br style="box-sizing:border-box">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1663301