Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Nov 2020 20:24:20 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Good day! </div>
<div id="yMail_cursorElementTracker_1605385362601">I just want to know when i can get the refund of my returned? Its been 7 days from now that your team picked up the item..i would like to know how long the process will take? And how many days i will wait..pls let me know ...i am leaving in a few days..i hope you could replace or refund the said item as soon as possible. Thank you !<br id="yMail_cursorElementTracker_1605385342155"><br><div id="ymail_android_signature"><a href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Sun, 8 Nov 2020 at 2:31 pm, Alma Altarejos</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> Hi ,<div id="yMail_cursorElementTracker_1604834566542"><br></div>
<div id="yMail_cursorElementTracker_1604834569956">I just want to inform you that the said item which is the pajama with missing pants had already picked up by your team today Nov.8 2020..i just want to know how and when  i will get back the refund? If you can't give the refund would not mind if i get and exhange of that but no 10 size any floral set of pajama..<br id="yMail_cursorElementTracker_1604834540962"><br><div id="ymail_android_signature"><a href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div>On Fri, 6 Nov 2020 at 5:42 am, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv8379096853"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">​Hi ​Alma,</div>
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<div dir="ltr">Thank you for confirming us.</div>
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<div dir="ltr"><div dir="ltr">We would like to inform you that we have create a return request for the item #161556469 - - Floral Printed Long Sleeves Shirt and Full Length Pyjama Set<br><br>Our courier team will contact you in 7 - 10 working days for the collection under the tracking id #45444752345.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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</div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1642605