Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 11:27:31 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  971588007929            08:44 AM, 08th Nov                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           08:45 AM, 08th Nov                     hi                    Hello shivani           08:45 AM, 08th Nov                     hi                    I requested for a return of my product but it is not yet picked by any of your courier person           08:46 AM, 08th Nov                   Shivani                    Kindly share the order number.           08:46 AM, 08th Nov                     hi                    Ok           08:46 AM, 08th Nov                   Shivani                    Take your time.           08:47 AM, 08th Nov                     hi                    9610545964           08:47 AM, 08th Nov                   Shivani                    Thank you for the order number.           08:49 AM, 08th Nov                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           08:49 AM, 08th Nov                     hi                    Yes i requested to return 2 items out of 3 in this order           08:49 AM, 08th Nov                   Shivani                    Thank you for holding up            08:51 AM, 08th Nov                     hi                    Thts ok           08:52 AM, 08th Nov                   Shivani                    I have checked and we request you to please share the complete address and contact number so I can forward your issue to our team.           08:52 AM, 08th Nov                     hi                    Sameena Ahmad # 313, Building 66, Street 5. Near Tennis Court, Discovery Gardends. Dubai - UAE PO Box. 17588 Mobile: - +971 58 8007929           08:54 AM, 08th Nov                   Shivani                    Thank you for the detail.           08:55 AM, 08th Nov                   Shivani                    We will get back to you once will get any update from our team.           08:56 AM, 08th Nov                   Shivani                    Is there anything else I can help you with?            08:56 AM, 08th Nov                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           08:58 AM, 08th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1661836