Subject: New Reply Received - Click & Collect
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 08:20:37 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>0507743074<br><br>
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<div dir="ltr">Reliza Ann Viray Verosil Legiralde<div>
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<div>On 12 Nov 2020, at 10:39 AM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi Reliza,</div>
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<div>Thank you for getting in touch with us.<br><br>​We are truly sorry to hear that our store staffs were not able to locate your parcel on time. This is clearly not the experience we want our customers to have when they shop with us.<br><br>Please consider this a rare exception. Store pickups are not meant to be this problematic at all.</div>
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<br>We have forwarded your issue to our concern team. Once we will get any update we will get back to you.</div>
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<div>We would request you to please share your contact number so we can forward it to our team.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1673510