Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 11 Nov 2020 09:19:15 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hey sorry but the Name of My Card is wrong my Name Shadi Nageeb abdulrahman...would you plz change name of my card ..           01:13 PM, 11th Nov                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           01:13 PM, 11th Nov                     User                    plz           01:14 PM, 11th Nov                     User                    Hey sorry but the Name of My Card is wrong my Name Shadi Nageeb abdulrahman...would you plz change name of my card           01:14 PM, 11th Nov                     User                    I active the card today to buy online ...found name wrong           01:15 PM, 11th Nov                     User                    Hello           01:16 PM, 11th Nov                   Shivani                    I am sorry to inform you that we can not help you in this regards.           01:16 PM, 11th Nov                     User                    What should do then ?           01:16 PM, 11th Nov                   Shivani                    However, I request you to please get in touch with the Shukran Team.           01:16 PM, 11th Nov                     User                    How           01:17 PM, 11th Nov                   Shivani                    Please contact Shukran team on #+20 2 2249 1100           01:17 PM, 11th Nov                     User                    Ok           01:17 PM, 11th Nov                     User                    Thank you so much ...           01:18 PM, 11th Nov                   Shivani                    You're most welcome.           01:18 PM, 11th Nov                   Shivani                    Is there anything else I can help you with?            01:18 PM, 11th Nov                     User                    No thanks           01:18 PM, 11th Nov                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           01:19 PM, 11th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1675657