Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 11 Nov 2020 04:10:14 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Unbelievable worst customer service/after sales service in centrepoint. Good for the competitors....<div dir="auto"><br></div>
<div dir="auto">Still, your team has not turned to pick the shipment, even after such a long period.... Truly the worst....</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Nov 8, 2020, 6:27 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">Hi Shakeer,<br><br>Thank you for your response.<div>
<br>This is surely not the experience we want our customers to have when they shop with us. Our services are always meant to be a hassle free process.<br><br>We can understand your frustration here. Please be assured as we have again escalated this issue with our courier team and they will arrange a pickup for your items.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1630223