Subject: Ticket Assigned - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 10 Nov 2020 23:43:34 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns My return item was picked up on 6th October 2020 and since then I have called at least 3 times to customer support to check the status. But, after so much complains there has not been any confirmation of item return and refund.
More than a month has passed but no response unfortunately. 
Order no 1.:6226424814
Order no. 2: 6226721558 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1673071