Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 10 Nov 2020 14:24:19 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="direction: ltr">I check only have 5 kd where is 24.900 for my other order !!!</div>
<br><div dir="rtl">أُرسلت من الـ iPhone</div>
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<br><blockquote>في 10‏/11‏/2020 الساعة 11:32 ص، كتب/كتبت ‏Max ‏&lt;[email-masked]&gt;:<br><br>
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<div>Hi Maha,</div>
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<div>Thank you for your patience.</div>
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<div>We are really sorry for the inconvenience caused to you.</div>
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<div>We would like to inform you that our courier partner tried to contact you on #96590906620 but didn't receive any response from your end.<div><br style="box-sizing: border-box"></div>
<div>The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. </div>
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<div>Also, we have process the refund in your my credit wallet for the undelivered order. You can use your my credit account in your online purchase in 5 easy steps:<br><br>Step 1 - Simply log your account<br>Step 2 - Start shopping<br>Step 3 - Add chosen items to basket<br>Step 4 - Proceed to checkout<br>Step 5 - Select the my credit as a payment option</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</div></blockquote>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1643450