Subject: Ticket Assigned - Conversation with Chanting Doberman
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 10 Nov 2020 14:20:25 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chanting Doberman Chanting Doberman                    hello           05:50 PM, 10th Nov                   Bot                   أهلا مرة أخرى!           05:50 PM, 10th Nov                     Chanting Doberman                    I need help           05:53 PM, 10th Nov                     Chanting Doberman                    My order keeps getting cancelled for no reason at all           05:54 PM, 10th Nov                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           05:56 PM, 10th Nov                     Chanting Doberman                    Hello , I was trying to purchase this order and it keeps getting cancelled           05:57 PM, 10th Nov                   Shivani                    I sincerely apologize for the inconvenience caused to you.           05:58 PM, 10th Nov                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           05:58 PM, 10th Nov                     Chanting Doberman                    Alright that would be great           05:58 PM, 10th Nov                   Shivani                    Thank you for holding up            06:01 PM, 10th Nov                   Shivani                    I have checked and would like to inform you that during quality check we found out that the item was not in a good condition to be sold and it was the last of its stock hence we took it out of your order.           06:02 PM, 10th Nov                     Chanting Doberman                    ahaa ,that's unfortunate thanks for the info           06:03 PM, 10th Nov                   Shivani                    Please place a new order again with us with the the another item.           06:03 PM, 10th Nov                     Chanting Doberman                    one more thing please . I was trying to connect shukran account and it says that my card is temporarily blocked           06:04 PM, 10th Nov                   Shivani                    Sure           06:04 PM, 10th Nov                     Chanting Doberman                    Anyway to connect it to my account ?           06:04 PM, 10th Nov                   Shivani                    Kindly share your registered email address.           06:04 PM, 10th Nov                     Chanting Doberman                    here on max ?           06:05 PM, 10th Nov                     Chanting Doberman                    [email-masked]  on shukran  [email-masked]           06:05 PM, 10th Nov                   Shivani                    Thank you for the details           06:07 PM, 10th Nov                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           06:07 PM, 10th Nov                     Chanting Doberman                    alright take your time           06:07 PM, 10th Nov                   Shivani                    Thank you for holding up            06:09 PM, 10th Nov                   Shivani                    I have unlocked your Shukran card.           06:09 PM, 10th Nov                   Shivani                    I request you to please try to link your card again with your account.           06:10 PM, 10th Nov                   Shivani                    Is there anything else I can help you with?            06:12 PM, 10th Nov                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           06:16 PM, 10th Nov                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           06:20 PM, 10th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1672866