Subject: Ticket Assigned - Conversation with jamilah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 10 Nov 2020 11:12:28 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jamilah jamilah                    Bot:  Hi again! Bot:  Please enter your name Customer:  jamilah Bot:  Hi Jamilah ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:49 PM, 10th Nov                   Shivani                    Hi Jamilah, Thank you for contacting us. My name is Shivani. How may I help you?           02:50 PM, 10th Nov                     jamilah                    My last order           02:51 PM, 10th Nov                     jamilah                    I wrote my number wronge           02:51 PM, 10th Nov                     jamilah                    Can i still receive my order           02:51 PM, 10th Nov                   Shivani                    Kindly share your order number.           02:53 PM, 10th Nov                     jamilah                    6237041408           02:54 PM, 10th Nov                     jamilah                    Can i oicked up or something           02:54 PM, 10th Nov                     jamilah                    Picked           02:54 PM, 10th Nov                   Shivani                    I have checked and as per our record your order has been erturned back to warehouse on 8 Nov, 2020.           02:58 PM, 10th Nov                   Shivani                    Returned           02:58 PM, 10th Nov                     jamilah                    I know that           02:58 PM, 10th Nov                     jamilah                    So lm asking can i still receive it           02:59 PM, 10th Nov                   Shivani                    I am sorry to inform you that we can not deliver it now.           03:01 PM, 10th Nov                   Shivani                    However, I request you to please place a new order again with us with the desired items.           03:01 PM, 10th Nov                     jamilah                    One of the item i sould out           03:01 PM, 10th Nov                     jamilah                    Thats i need this one           03:02 PM, 10th Nov                   Shivani                    I request you to please enter your email in the notify me section.           03:03 PM, 10th Nov                   Shivani                    Once the item will back in stock you will receive notification.           03:03 PM, 10th Nov                   Shivani                    Is there anything else I can help you with?            03:06 PM, 10th Nov                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           03:08 PM, 10th Nov                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           03:12 PM, 10th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1671981