Subject: Ticket Assigned - Conversation with bilal behra
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 10 Nov 2020 10:15:42 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bilal behra bilal behra                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  bilal behra Bot:  Hi Bilal Behra ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9613205142 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00971564525570            02:09 PM, 10th Nov                   Shivani                    Hi Bilal, Thank you for contacting us. My name is Shivani. How may I help you?           02:10 PM, 10th Nov                   Shivani                    We can see that your order has been placed successfully on 9 Nov, 2020.           02:12 PM, 10th Nov                   Shivani                    Once the order will ship from warehouse you will receive notification with the tracing details.           02:13 PM, 10th Nov                   Shivani                    Is there anything else I can help you with?            02:13 PM, 10th Nov                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           02:15 PM, 10th Nov                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           02:15 PM, 10th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1671660