Subject: New Reply Received - Wrong items
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 10 Nov 2020 09:46:45 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Wrong items  Ticket comment <div>Ok, thank you.</div>
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<div>On Tue, 10 Nov 2020 at 12:45 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Darlyn​,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>With reference to order no #8212028115<br><br>We sincerely apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a wrong color item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get correct your products for your future purchases.<br><br>We would like to inform you that we have create a return request for the items and our courier team will contact you in 7 - 10 working days for the collection.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1663423