Subject: case id - 1616310
From: Manish Kumar <[email-masked]>
To: Shivani Rani <[email-masked]>
Date: Tue, 10 Nov 2020 02:44:24 -0700 (MST)

Hi shivani, 

Please add this escalation in yours for the case id - 1616310 

Problem statement: Refund Not initiated yet 

Child ticket id - 1621415 
Case id - 1621415 
Order Number: 6233786940 
Order Created: 10/17/2020 
Tracking id - 46288761536 

Return request created: 10/19/2020 
RMA - 1000085229 
RMA status cancelled 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 10/24/2020 still the refund for the same has not been initiated. 

Regards, 
Manish