Subject: Ticket Assigned - Conversation with rehab
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 10 Nov 2020 09:29:13 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rehab rehab                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rehab Bot:  Hi Rehab ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6237946913 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505975805            01:18 PM, 10th Nov                     rehab            
         Okay           01:19 PM, 10th Nov                     rehab                    How long will take to talk you an agent?           01:20 PM, 10th Nov                   Shivani                    Hi Rehab, Thank you for contacting us. My name is Shivani. How may I help you?           01:21 PM, 10th Nov                   Shivani                    I would like to inform you that your order has already been shipped from our warehouse and the order usually delivered within 3 - 5 working days.           01:24 PM, 10th Nov                   Shivani                    Our courier team tried contacted you on #+966505975805 but did not receive any response.           01:25 PM, 10th Nov                   Shivani                    Kindly share your contact number and complete address.           01:25 PM, 10th Nov                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           01:27 PM, 10th Nov                   Shivani           
          Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           01:29 PM, 10th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1671430