Subject: Ticket Assigned - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 10 Nov 2020 00:43:15 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns THE TETURN OF ORDERS 6226084812 & 6226031539 HAD BEEN RECEIVED BY ARAMEX WITH SHIPMENT NUMBERS 46282690230 & 46282189741 SINCE 9th of October 2020!!!!!
Then I suddenly received a silly email from you that my return has been cancelled!! This is the 4th time to contact you complaining about that!!
I'm really disappointed of this email!!! I REQUEST IMMEDIATE REFUND OF MY MONEY FOR THE TWO ORDERS!!!
IT SEEMS THAT YOUR SERVICE BECAME EXTREMELY UNTRUSTWORTHY!!!! 
HOW IT COMES THAT I RETURNED THE ITEMS SINCE MORE THAN ONE MONTH AND INSTEAD OF RECEIVING MY REFUND, I RECEIVE THIS EMAIL!!!!
I COMPLETELY LOST TRUST OF YOUR SERVICE AND I NEED IMMEDIATE INSTANT REFUND OF MY MONEY!!!

WAITING YOUR IMMEDIATE PROMPT RESPONSE!!!

DR NAGLAA https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1669920